Privacy

• We do not sell, rent, or give away your information.
• Our checkout is on a secure server.
• You do not have to register to check out.

Payment

• We accept Paypal (Visa, MasterCard, Discover, and American Express, e-checks)
• Payment must be received within 7 days of sale.
• Your charge will be from "SRD Central Gifts".

Shipping

• Our shipping costs are calculated by weight.
• We ship most items in the United States by Priority Mail

Returns

• You must contact us before returning an item to receive an RA #.
• Refunds are credit back to your card with-in 2-3 business days minues S&H.
• Closeout items are unable to be returned.
• If a product has been used even if it was only one time, it cannot be returned.
• We cannot accept opened DVD’s, Electronics, Copag or KEM cards. They cannot be resold and will not be refunded.
• If you receives a defective merchandise, you can only exchange it for a similar product of equal or lesser value.
• If a product is returned and there is no exchange, a 15% restocking fee will be charged.   If you are returning a product that is defective or incorrectly shipped for a refund, then you will be refunded for the cost of the item only. 
• If a product arrives damaged, Grandcentralgifts.com must be notified immediately. Once we are notified, a claim will be placed with the corresponding shipping company. Once the claim has been resolved, the product will need to be sent back and the replacement will be sent out.

Freight Shipments:

All Freight orders must be inspected BEFORE the END USER accepts the shipment.   If damage is not discovered or noted and a shipment is accepted and signed for then Grandcentralgifts.com is not responsible for replacing the product. Signing for a shipment without noting damage on the Bill of Lading is stating that the shipment was free from damage and in perfect condition. ALL Freight deliveries must be inspected, no matter how large the order or product is. There are no exceptions to this policy.

Refunds:

Refunds of any kind will only be refunded in the same manner of payment of which you paid originally. For example, if the order was placed with a Visa card then it will be refunded to that same Visa credit card.

Please allow up to 2 weeks for returns to be processed. If you feel like a return has taken longer than 2 weeks, please contact our office for any questions you may have. Grandcentralgifs.com reserves the right to change this policy at any time.

In the event a product is listed at an incorrect price due to typographical error, Grand Central Gifts shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Grand Central Gifts shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Grand Central Gifts shall immediately issue a credit to your credit card account in the amount of the incorrect price.